Service tip: Reliability, empathy two key components every service department needs

September 11, 2024

Reliability, empathy, responsiveness, assurance and tangibles such as staff and dealership appearance are five things dealership service departments need to keep in mind to keep customers happy.

Uncategorized No Comments

Previous PostOverheard: Rise in EV warranty work in service departments should spur new strategies
Next PostEditorial: Affordability crisis shrank the market and could do long-term damage

Service tip: Reliability, empathy two key components every service department needs

Previous PostOverheard: Rise in EV warranty work in service departments should spur new strategies

Next PostEditorial: Affordability crisis shrank the market and could do long-term damage

You May Also Like

Top 5 stories of the week: VW drops in-house loans; UAW pressures Stellantis

Guest commentary: Every step counts to drive down greenhouse gas emissions with green materials

Tesla to return to Paris motor show after six years

About Car Media Group